Paying for nothing

Item: Rain
Rating: 1
Author: dipuo F

Hi I have been having issues for more than 2 weeks. Only to find out that I am now connect on spot 1.2 km away whilst there is a spot that is 0.28 km away and I have been on it without any issues.

I have sent numerous request to your customer care but no response

Helpful (0)

Replies (5)

Rain's replyOfficial

17 Jul 2020, 20:15

Hi Dipuo

Trust you are well and keeping warm.

Please accept my humble apologies for the service that you have received thus far.

Please note one of our agents will be in contact with you to assist .

Stay safe .

Regards
Fattima

Rain's reply17 Jul 2020, 20:15

Official

dipuo F's updateReviewer Update

17 Jul 2020, 20:44

Please can I have this sorted as soon as possible

dipuo F's update17 Jul 2020, 20:44

Reviewer Update

Please can I have this sorted as soon as possible

dipuo F's updateReviewer Update

20 Jul 2020, 11:46

Good day

Can I have turn around time for this issue to be sorted. As I currently loading data on a telkom sim to have internet,whilst I am also paying for a service.

dipuo F's update20 Jul 2020, 11:46

Reviewer Update

Good day

Can I have turn around time for this issue to be sorted. As I currently loading data on a telkom sim to have internet,whilst I am also paying for a service.

dipuo F's updateReviewer Update

21 Jul 2020, 17:53

Hi

I am still struggling. waiting for feedback

dipuo F's update21 Jul 2020, 17:53

Reviewer Update

Hi

I am still struggling. waiting for feedback

dipuo F's updateReviewer Update

22 Jul 2020, 18:26

Hi

Since clearly no one wants to assist. Please cancel my sim card I won't be paying R479 for nothing.

I have not received feedback for any of the complaints i logged.

dipuo F's update22 Jul 2020, 18:26

Reviewer Update

Hi

Since clearly no one wants to assist. Please cancel my sim card I won't be paying R479 for nothing.

I have not received feedback for any of the complaints i logged.