GN
Gladys N
1 reviews | Active since Dec 2023
30 Dec 2023, 13:09
PAYING FOR NO SERVICE FEELS LIKE BEING ******!!!!!!!
My name is Gladys Ndlovu, my email is *** and my cellphone number is ***..I have been having internet connection for the last 3days due to rain disconnecting my service after I have made a payment...I have tried calling the call centre since yesterday and nothing seems to be of help..In this day and age R530 is a lot of money ro pay for a service that is not delivered..I am so ****ed because on top of the money I have paid I have used more than R150 on airtime calling their agents with no help...I feel so ****** as I have been a customer for a while..If you cannot provide service just don't take our hard earned money..PERIOD......JUST BRING BACK MY CONNECTION..#veryfurious
Helpful (0)
Replies (2)0
Replies (2)
Rain's replyOfficial
30 Dec 2023, 13:11Hi Gladys Ndlovu,
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this ASAP.
Thank you,
rain.
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this ASAP.
Thank you,
rain.
Rain's reply30 Dec 2023, 13:11
Official
Hi Gladys Ndlovu,
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this ASAP.
Thank you,
rain.
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this ASAP.
Thank you,
rain.
GN
Gladys N's updateReviewer Update
30 Dec 2023, 13:15I have been hearing the same words for the past three days and nothing has changed..if you can't provide for the services I paid for just refund my money and we cut thos relationship amicably..it's holidays and my kids are not watching TV or using their smart phones because you guys decided to mess it up for us...not cool at all
GN
Gladys N's update30 Dec 2023, 13:15
Reviewer Update
I have been hearing the same words for the past three days and nothing has changed..if you can't provide for the services I paid for just refund my money and we cut thos relationship amicably..it's holidays and my kids are not watching TV or using their smart phones because you guys decided to mess it up for us...not cool at all