CD
Chantelle D
1 reviews | Active since Dec 2025
02 Dec 2025, 11:29
Paying for a Service I Cannot Use – No Resolution from Rain
Multiple support attempts ignored, internet unusable, but payment still required
Helpful (0)
Replies (4)0
Replies (4)
Rain's replyOfficial
02 Dec 2025, 12:48Hi Chantelle
We are always looking to improve your experience.
Please let us know if there is any particular incident or issue you need assistance with so we may look into it.
Regards,
rain.
We are always looking to improve your experience.
Please let us know if there is any particular incident or issue you need assistance with so we may look into it.
Regards,
rain.
Rain's reply02 Dec 2025, 12:48
Official
Hi Chantelle
We are always looking to improve your experience.
Please let us know if there is any particular incident or issue you need assistance with so we may look into it.
Regards,
rain.
We are always looking to improve your experience.
Please let us know if there is any particular incident or issue you need assistance with so we may look into it.
Regards,
rain.
CD
Chantelle D's updateReviewer Update
02 Dec 2025, 14:31I cancelled my internet with Rain
CD
Chantelle D's update02 Dec 2025, 14:31
Reviewer Update
I cancelled my internet with Rain
CD
Chantelle D's updateReviewer Update
04 Dec 2025, 11:53Yes please
CD
Chantelle D's update04 Dec 2025, 11:53
Reviewer Update
Yes please
CD
Chantelle D's updateReviewer Update
06 Jan 2026, 11:41In reference to your last reply dated 4 December 2025 ( Cancellation has been processed), please note that my router has already been collected on 8 December 2025. Proof of collection can be forwarded if required.
I have since received another collection request. Please take note that I will not be liable for, nor will I be paying, any additional charges.
I have since received another collection request. Please take note that I will not be liable for, nor will I be paying, any additional charges.
CD
Chantelle D's update06 Jan 2026, 11:41
Reviewer Update
In reference to your last reply dated 4 December 2025 ( Cancellation has been processed), please note that my router has already been collected on 8 December 2025. Proof of collection can be forwarded if required.
I have since received another collection request. Please take note that I will not be liable for, nor will I be paying, any additional charges.
I have since received another collection request. Please take note that I will not be liable for, nor will I be paying, any additional charges.