Paying for 100 Mbps – Getting Half of That (Again)

This is not the first time — the same issue happened in July 2025 and was only fixed after I escalated publicly. Now it’s happening again, which clearly shows there is no permanent solution in place.

At the price I’m paying, this feels like being ******. I am being charged for a service that is not being delivered.

I expect Rain to urgently fix this properly (not just temporarily), provide a clear explanation, and offer reimbur*****t or billing adjustment for the ongoing short delivery.

If this is not resolved, I will escalate the matter further under the Consumer Protection Act 68 of 2008.

Very disappointing service.