KM
Katleho M
1 reviews | Active since Jul 2019
08 Sept 2020, 18:29
PAYED FOR UNLIMITED BUT GOT THE OFF PEAK PACKAGE
I'm on the 24/7 unlimited plan, but my network get switched off at 6PM as if I'm on the peak time plan. It has been happening for 2 days now. Can you please load the correct package.
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Rain's replyOfficial
09 Sept 2020, 09:31Hi Katleho M
Trust you are well and keeping warm.
Please accept my humble apologies for the service that you have received thus far.
Please be advised that one of our agents will be in contact with you to assist you.
Stay safe.
Regards
Yeoline
Trust you are well and keeping warm.
Please accept my humble apologies for the service that you have received thus far.
Please be advised that one of our agents will be in contact with you to assist you.
Stay safe.
Regards
Yeoline
Rain's reply09 Sept 2020, 09:31
Official
Hi Katleho M
Trust you are well and keeping warm.
Please accept my humble apologies for the service that you have received thus far.
Please be advised that one of our agents will be in contact with you to assist you.
Stay safe.
Regards
Yeoline
Trust you are well and keeping warm.
Please accept my humble apologies for the service that you have received thus far.
Please be advised that one of our agents will be in contact with you to assist you.
Stay safe.
Regards
Yeoline