DG
Dineo G
1 reviews | Active since Jul 2011
26 Mar 2023, 05:58
Pay for mahala
Our 5G has been offline. Don't understand how it that possible if it's supposed to go to 4G when it goes down. Made a call to sort this out, sent emails as well.
This is still down and no explanation.
I want a credit for the non service received.
How do you pay for something you don't receive
Helpful (0)
Replies (5)0
Replies (5)
Rain's replyOfficial
26 Mar 2023, 08:21Hi Dineo.
We're really sorry your rain experience hasn't been as good as you expected. We're going to get on this asap. Thank you.rain.
We're really sorry your rain experience hasn't been as good as you expected. We're going to get on this asap. Thank you.rain.
Rain's reply26 Mar 2023, 08:21
Official
Hi Dineo.
We're really sorry your rain experience hasn't been as good as you expected. We're going to get on this asap. Thank you.rain.
We're really sorry your rain experience hasn't been as good as you expected. We're going to get on this asap. Thank you.rain.
DG
Dineo G's updateReviewer Update
26 Mar 2023, 09:18We have done this, 3 times and still nothing
DG
Dineo G's update26 Mar 2023, 09:18
Reviewer Update
We have done this, 3 times and still nothing
DG
Dineo G's updateReviewer Update
26 Mar 2023, 09:32Nothing is happening, still shows 2 lights at the bottom on
DG
Dineo G's update26 Mar 2023, 09:32
Reviewer Update
Nothing is happening, still shows 2 lights at the bottom on
DG
Dineo G's updateReviewer Update
26 Mar 2023, 11:24Hi
We've placed the device at the best spot the technician informed us to put when he came at our home.
We've done everything that we've been informed by your technicians and still not working.
The router shows red on top every now and then.
I don't understand how we can be offline for so long even though we would supposed to be on 4G but not happening.
I want to be credited for all the downtime
We've placed the device at the best spot the technician informed us to put when he came at our home.
We've done everything that we've been informed by your technicians and still not working.
The router shows red on top every now and then.
I don't understand how we can be offline for so long even though we would supposed to be on 4G but not happening.
I want to be credited for all the downtime
DG
Dineo G's update26 Mar 2023, 11:24
Reviewer Update
Hi
We've placed the device at the best spot the technician informed us to put when he came at our home.
We've done everything that we've been informed by your technicians and still not working.
The router shows red on top every now and then.
I don't understand how we can be offline for so long even though we would supposed to be on 4G but not happening.
I want to be credited for all the downtime
We've placed the device at the best spot the technician informed us to put when he came at our home.
We've done everything that we've been informed by your technicians and still not working.
The router shows red on top every now and then.
I don't understand how we can be offline for so long even though we would supposed to be on 4G but not happening.
I want to be credited for all the downtime
DG
Dineo G's updateReviewer Update
26 Mar 2023, 11:27Quite difficult to optimize connection when there's none
DG
Dineo G's update26 Mar 2023, 11:27
Reviewer Update
Quite difficult to optimize connection when there's none