PAY BACK THE MONEY!!!!!

I have previously lodged my complaint about Rain not cancelling my contract and still deducting monies from my account. There was a response to my complaint and I received communication that I am being credited. I AM STILL WAITING!!! This is not even funny anymore ..u guys really need to get your act together ..I will be reporting this matter as you are not complying with the credit act. PAY BACK MY MONEY IMMEDIATELY!!!!!!