BN
Buntu N

1 reviews | Active since Jun 2016

07 Mar 2023, 16:03

PAY BACK MY R529 - VERY BAD SERVICE

Hi I was paying R529 for 5G and I cancel my service on 25-01-2023 and I was Informed that my last payment should be by end of January which I paid 1st week of February 2023. I was Informed that it was the last time they will deduct.

Only to find out that today 01/02/2023 they still continue deducting R529 while I cancel my Service on 25-01-2023 and I have unplugged everything but still they continue billing me while I have Cancel it.

Very Very Very POOR SERVICE from RAIN and Honestly I wouldn't recommend it to any one not even my Family members POOR POOR POOR POOR POOR SERVICE.

PAY BACK MY MONEY PAY BACK MY MONEY

Hi,

Thanks for reaching out for help. This interaction has been logged and a customer care expert will get back to you soon to get you sorted.

In the meantime, if you'd like to share any extra info, just reply to this email. Reference Number: ***

0
Replies (1)
Rain
Rain's reply07 Mar 2023, 16:19
Official
Hi Buntu.

We're really sorry your rain experience hasn't been as good as you expected.
 
We're going to get on this asap.
 
Thank you.
rain.