TJ
Tyron J
1 reviews | Active since Feb 2018
05 Feb 2021, 02:00
"Patience dRAINing away"
Really horrible service from the start. Subscribe and paid for the 5g package on the 30.01.21 which should be delivered within 1-3 days. Haven't received the Sim or the router after 5 working days. No notification sms from courier as it keeps being "Queued for Delivery". Please advise if the router and Sim is still being "Made in China"?
Soon to be ex customer.
Helpful (0)
Replies (1)0
Replies (1)
Rain's replyOfficial
05 Feb 2021, 07:35Good morning Tyron
Kindly accept my humble apologies for the service that you have received thus far.
Please provide me with your email address that was used to create your rain account or open a ticket on our website if you do not have an open ticket so that we can assist you.
Regards
Mosa
Kindly accept my humble apologies for the service that you have received thus far.
Please provide me with your email address that was used to create your rain account or open a ticket on our website if you do not have an open ticket so that we can assist you.
Regards
Mosa
Rain's reply05 Feb 2021, 07:35
Official
Good morning Tyron
Kindly accept my humble apologies for the service that you have received thus far.
Please provide me with your email address that was used to create your rain account or open a ticket on our website if you do not have an open ticket so that we can assist you.
Regards
Mosa
Kindly accept my humble apologies for the service that you have received thus far.
Please provide me with your email address that was used to create your rain account or open a ticket on our website if you do not have an open ticket so that we can assist you.
Regards
Mosa