rH
raeesah H
1 reviews | Active since Jun 2020
29 Jul 2025, 11:05
PATHETIC WIFI
STILL UNABLE TO USE MY WIFI EVEN WITH THE NEW ROUTER PROVIDED
Helpful (0)
Replies (6)0
Replies (6)
Rain's replyOfficial
29 Jul 2025, 11:44Hi Raeesah
We're sorry your rain experience has not been as good as expected. Thank you for bringing this to our attention, we are currently investigating your network query, and we will be in touch to assist further.
Regards,
rain.
We're sorry your rain experience has not been as good as expected. Thank you for bringing this to our attention, we are currently investigating your network query, and we will be in touch to assist further.
Regards,
rain.
Rain's reply29 Jul 2025, 11:44
Official
Hi Raeesah
We're sorry your rain experience has not been as good as expected. Thank you for bringing this to our attention, we are currently investigating your network query, and we will be in touch to assist further.
Regards,
rain.
We're sorry your rain experience has not been as good as expected. Thank you for bringing this to our attention, we are currently investigating your network query, and we will be in touch to assist further.
Regards,
rain.
rH
raeesah H's updateReviewer Update
29 Jul 2025, 14:01i cannot use my WIFI I am constantly having to use my neighbor's wifi on the same premisis. We are unable to stream live TV; I cannot stream or even search on my phone without constant interruptions.
Please advise which 24 hrs because even when I got the router and plugged it in at work, it was losing network all the time.
Do you honestly think I will keep on complaining if it is working properly?
Please advise which 24 hrs because even when I got the router and plugged it in at work, it was losing network all the time.
Do you honestly think I will keep on complaining if it is working properly?
rH
raeesah H's update29 Jul 2025, 14:01
Reviewer Update
i cannot use my WIFI I am constantly having to use my neighbor's wifi on the same premisis. We are unable to stream live TV; I cannot stream or even search on my phone without constant interruptions.
Please advise which 24 hrs because even when I got the router and plugged it in at work, it was losing network all the time.
Do you honestly think I will keep on complaining if it is working properly?
Please advise which 24 hrs because even when I got the router and plugged it in at work, it was losing network all the time.
Do you honestly think I will keep on complaining if it is working properly?
rH
raeesah H's updateReviewer Update
30 Jul 2025, 08:48PLEASE ADVISE IOF RAIN IS NOT SUITABLE IN MY AREA?
SHOULD I ANEL AND MOVE TO ANOTHER SERVICE PROVIDER?
WHY THE CONSTANT NETWORK ISSUES?
SHOULD I ANEL AND MOVE TO ANOTHER SERVICE PROVIDER?
WHY THE CONSTANT NETWORK ISSUES?
rH
raeesah H's update30 Jul 2025, 08:48
Reviewer Update
PLEASE ADVISE IOF RAIN IS NOT SUITABLE IN MY AREA?
SHOULD I ANEL AND MOVE TO ANOTHER SERVICE PROVIDER?
WHY THE CONSTANT NETWORK ISSUES?
SHOULD I ANEL AND MOVE TO ANOTHER SERVICE PROVIDER?
WHY THE CONSTANT NETWORK ISSUES?
rH
raeesah H's updateReviewer Update
30 Jul 2025, 09:03SHOULD I CANCEL AND MOVE TO ANOTHER SERVICE PROVIDER?
rH
raeesah H's update30 Jul 2025, 09:03
Reviewer Update
SHOULD I CANCEL AND MOVE TO ANOTHER SERVICE PROVIDER?
rH
raeesah H's updateReviewer Update
01 Aug 2025, 14:00HI i MOVED THE ROUTER LAST NIGHT AGAIN AS PER YOUR REQUEST, I HAVE ABSOLOUTLY NO WIFI FROM THE TIME I GOT HOME FROM WORK THERE WAS NO NETWORK PLEASE ADVISE WHY THIS KEEPS HAPPENING? THIS IS ABSOLOUTLY FRUSTRATING I FEEL AS IF IM WASTING MY MONEY EVERY MONTH BY PAYING RAIN AS I HAVE NO WIFIE MAJORITY OF THE TIME AND THIS SERVICE FROM YOU GUYS IS PATHETIC.
rH
raeesah H's update01 Aug 2025, 14:00
Reviewer Update
HI i MOVED THE ROUTER LAST NIGHT AGAIN AS PER YOUR REQUEST, I HAVE ABSOLOUTLY NO WIFI FROM THE TIME I GOT HOME FROM WORK THERE WAS NO NETWORK PLEASE ADVISE WHY THIS KEEPS HAPPENING? THIS IS ABSOLOUTLY FRUSTRATING I FEEL AS IF IM WASTING MY MONEY EVERY MONTH BY PAYING RAIN AS I HAVE NO WIFIE MAJORITY OF THE TIME AND THIS SERVICE FROM YOU GUYS IS PATHETIC.
rH
raeesah H's updateReviewer Update
05 Aug 2025, 08:35This is absolutely ridiculous; the back and forth I'm experiencing with you is pathetic. The lack of wifi and lack of service I'm receiving is annoying and upsetting. I am wasting my money with Rain; every month is the same problem, and I'm receiving no assistance. I cannot understand how and why such a big company does not have the interest of their clients at heart. You are telling me that my area is right for your product, but you are unable to provide me sufficient service and assistance. I have no network the majority of the time, and you guys are *********** in resolving the issue. It takes you 2 days to respond to a message on Help. Peter, I get no response from the social media email address you provided. I request a call at a certain time, and nobody calls. Please advise on a way forward. Can I get a refund for this month? You can cancel my Wi-Fi, and I will look elsewhere for assistance with Wi-Fi. I can actually enjoy?
rH
raeesah H's update05 Aug 2025, 08:35
Reviewer Update
This is absolutely ridiculous; the back and forth I'm experiencing with you is pathetic. The lack of wifi and lack of service I'm receiving is annoying and upsetting. I am wasting my money with Rain; every month is the same problem, and I'm receiving no assistance. I cannot understand how and why such a big company does not have the interest of their clients at heart. You are telling me that my area is right for your product, but you are unable to provide me sufficient service and assistance. I have no network the majority of the time, and you guys are *********** in resolving the issue. It takes you 2 days to respond to a message on Help. Peter, I get no response from the social media email address you provided. I request a call at a certain time, and nobody calls. Please advise on a way forward. Can I get a refund for this month? You can cancel my Wi-Fi, and I will look elsewhere for assistance with Wi-Fi. I can actually enjoy?