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Rina V

1 reviews | Active since May 2021

27 Sept 2022, 10:45

Pathetic useless gosh no words for this company

I am sooooo tired of this BS. My debit order is set for the 1st u disconnected me once again like every other month for the passed 17 months. Terrible, unprofessional, pathetic service. I'm done with rain and so the 11 other people I've signed up.

0
Replies (7)
Rain
Rain's reply27 Sept 2022, 10:53
Official
Hi Rina 
 
 We're really sorry your rain experience hasn't been as good as you expected.
  
 We're going to get on this asap.
  
 Thank you,
 rain 
RV
Rina V's update27 Sept 2022, 15:56
Reviewer Update
You people are not serious hey.
My internet was connected and now the very same day 2 minutes ago it's been disconnected and I received a message saying I need to make payment.
All I can do now is laugh..

This is pathetic, utterly disgusted and a disgrace to account payers.

Please explain why it has been switched off again??????????
RV
Rina V's update27 Sept 2022, 15:59
Reviewer Update
What is done about a very very unhappy client...
Do u guys even offer free data mb 10mb to unhappy clients.
I have only received poor service from rain.
I am so ****ed off with this.
I work from home and got disconnected twice today after rain saying in a pot message they reconnected me today and same day they disconnect..

What is going on with rain.
On off the whole day and even after loadshedding it takes about an 30 mins to register.
Basically happy to take my money but can't assist me properly??????

Like mentioned before if this is not connected in the next 10 mins consider 12 people canceling. It's pathetic man
RV
Rina V's update27 Sept 2022, 16:01
Reviewer Update
I also pay for your pathetic service and have to load data aswell so what is the use of being a so called valued customer. I'm so ****ed off with this honestly!!!!!!!!!
RV
Rina V's update27 Sept 2022, 16:40
Reviewer Update
How can u activate it for today and then deactivate it... People please stay far away from rain. They now want to debit my account for two months and then reactivate mý service... pathetic
RV
Rina V's update27 Sept 2022, 17:06
Reviewer Update
I have been requesting my debit order to be on the first and spoke to a consultant on the 26th who changed it again. The fault is with u and not me... if this is not sorted and my debit order does not go off on the first I will cancel. I'm really sick of phoning and fighting every month about the same thing.... I have requested my debit order to be moved few times since I've been with rain and u guys seem to try debit my account every month on the 25th. I am utterly disgusted that my wifi is now off because of rain being *********** every single month. I am getting all 12 people to cancel with u. I would rather change my supplier then deal with this bs another month. Every single month from the 25th I have endless issues and now u tell me I must pay for two months before u reactivate my service???
RV
Rina V's update27 Sept 2022, 17:08
Reviewer Update
In 5 days I must pay for two months before u reactivate my service? Is that what u saying? After I spoke to a consultant and they changed it to the 1st and said I must call in should my service be suspended and now you tell me it is suspended after a consultant got confirmation from a manager to reactivate my service