HG
Hayley G
1 reviews | Active since Feb 2022
16 Feb 2022, 11:10
Pathetic unprofessional service deliveries
Let this be a lesson learnt! Check reviews before joining networks / seevices! I have never in my life been this dissapointed and disgusted in the service I have received as I am currently experiencing with Rain. You do a coverage check. YOU claim that the address has 5G and the Huawei modem is perfect.delivery received.4 Days later still NO signal.After 13 calls,5 reference numbers, you tell me I have the wrong modem. You NEVER phone clients back. You do NOT deliver a service.
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Hayley G's updateReviewer Update
16 Feb 2022, 12:23Apparently this was meant to start yesterday but we still have not heard anything from logistics. This modem is in Stellenbosch (as per sales discussion on Thursday). Now I must Drive 1hr there and 1hr back to get the “wrong” one! Look at how many calls we had to make! My costs! Unacceptable
HG
Hayley G's update16 Feb 2022, 12:23
Reviewer Update
Apparently this was meant to start yesterday but we still have not heard anything from logistics. This modem is in Stellenbosch (as per sales discussion on Thursday). Now I must Drive 1hr there and 1hr back to get the “wrong” one! Look at how many calls we had to make! My costs! Unacceptable