Pathetic unacceptable service from rain

I have had the most frustrating, pathetic service from rain. I joined on Friday morning and now Tuesday evening 5 days later despite the fact that they took money from my account I am still not connected. I have wasted my time and money spending hours and hours on the phone with numerous support staff and managers promising me that a technician will be sent, that they will work on the problem, that I will be called back, that a new sim card will be delivered together with endless empty promises but nothing ever materializes. This afternoon I spoke to 3 managers. The last manager earl choonara promised to speak to a technician and call me back straight away but he did not do so. Even at managerial level there is incompetency and pathetic service. I am going to report this level of service on every social media platform possible. I explained the urgency of the situation already on Friday - that my son is in matric schooling from home and I am running a business from home. After 5 days still no service! I will be claiming damages for money lost and spent trying to get you clowns to do your job together with whatever u have taken from my account.