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celeste F

1 reviews | Active since Oct 2015

01 Mar 2023, 13:30

Pathetic *******

Rain’s customer care is utterly pathetic I canceled my prescription at the end of Jan for the end of Feb as we IMMIGRATED to another country I got a email confirmation and a reference number that it will be canceled but still the money went off my account I am bot able to get calls only emails and I can’t make calls to them as I don’t live in SA anymore so what the hell I did my part before I left not once did you struggle to get your payment from me

How the hell is that possible??????

I really liked rain with the cancel ‘any time’ but you don’t do your part????

I will never advise anyone to use RAIN

Absolutely useless

0
Replies (1)
Rain
Rain's reply01 Mar 2023, 13:41
Official
Hi Celeste.

We're really sorry your rain experience hasn't been as good as you expected.
 
We're going to get on this asap.
 
Thank you.
rain.