JM
Jeremy M

1 reviews | Active since Feb 2023

10 Feb 2023, 13:54

Pathetic Support Services

Good product.... The worst support services ever..!!! spoke to a few consultants...every time told, 24-48hrs waiting period...this has been coming on since December 2022...finally got to the supervisor (Michelle) and was told that the waiting period story was unacceptable and that she was going to get on it immediately, send technican to the premises and feedback will be given by end of businessday!...it is now a month later and still awaiting feedback and the technicians 😔 😟 🙁 😥 😞

0
Replies (3)
Rain
Rain's reply10 Feb 2023, 13:57
Official
Hi Jeremy.

We're really sorry your rain experience hasn't been as good as you expected.
 
We're going to get on this asap.
 
Thank you.
rain.
Rain
Rain's reply10 Feb 2023, 13:58
Official
 

Hi  Jeremy 
 
 We're really sorry your rain experience hasn't been as good as you expected.
  
 We're going to get on this asap.
  
 Thank you,
 rain 
JM
Jeremy M's update10 Feb 2023, 15:02
Reviewer Update
8856 Tabora St, Finaalspan 114-Ir, Boksburg