BR
Brett R

1 reviews | Active since Jul 2016

07 Jul 2020, 11:00

Pathetic support

I have been trying to get support on connectivity issues for almost a week now. However Rain does not have a working call centre/ support line available. I get no response from there support emails and tried twitter DM, however i also get zero feedback on there as well.

For a tech company to not have a support channel available, is terrible.

0
Replies (1)
Rain
Rain's reply07 Jul 2020, 13:35
Official
Hi Brett


Trust you are well and keeping warm.

Please accept my humble apologies for the service that you have received thus far.

Please may I have your email address that was used to create  your rain profile so that I may help you.

Stay safe.

Regards
Fattima