DN
Damian N

1 reviews | Active since Mar 2020

25 May 2022, 16:17

Pathetic Speeds from Rain

Contacted them multiple times to assist with decrease speeds. I moved the router towards the nearest tower as they recommended and still experience this problem. This only happens from 7pm onwards. You would not expect this on the unlimited home 5G premium. Absolutely terrible service.

0
Replies (2)
Rain
Rain's reply25 May 2022, 16:19
Official
Hi Damian 

We're really sorry your rain experience hasn't been as good as you expected. 

We're going to get on this asap. 

Thank you, rain.
DN
Damian N's update05 Jun 2022, 19:10
Reviewer Update
Temporarily fixed.
Problem exists again.