1 reviews | Active since Feb 2022
Pathetic service you pay but can't get the proper assistance when your internet doesn't workk
Good Day
On the 13th of February 2022 we picked up that our internet is very slow and all off a sudden it just went off for hours and hours so we phoned the call centre and we have spoken to different people just for all of them to tell us the same old story over and over again all tell us the same thing what we must do, so every time we phone them to follow up on the previous ref number they keep on telling us every time we phone it 24 hours waiting period again which I think is ridiculous we as a family lost out on a skype interview for my husband for work in New Zealand we have told them on Sunday we have a skype meeting at 11 o Clock that morning but it seems like no one is giving a **** about what we have to do so yes I need this sorted out immediately. Here is a few names and reference numbers so now tell me who is not trying to help.
Ref *** Ref ***8
Lebohang, Letho, Sundella just after few minutes she ended the call, Sibosiso
The feedback received from you is unexceptionable we are working on that tower for 3 and a half months and now all of a sudden we are to far this is bull **** , what you told us to do on your email all your agents have told us the same old story and we have done it over and over and over again due to Rain I have lost a job in New Zealand are Rain going to give me that interview back because I have been struggling from Sunday the 13th and the service i got every time I phone was pathetic seems like know one knows what they are doing according to the last agent we need to get a new card and today if Friday almost 5 days after I phone to complained about my interned to this needs to be sorted asap please don't tell me to switch off and and and because it is not working
Regards
Willem
The feedback received from you is unexceptionable we are working on that tower for 3 and a half months and now all of a sudden we are to far this is bull **** , what you told us to do on your email all your agents have told us the same old story and we have done it over and over and over again due to Rain I have lost a job in New Zealand are Rain going to give me that interview back because I have been struggling from Sunday the 13th and the service i got every time I phone was pathetic seems like know one knows what they are doing according to the last agent we need to get a new card and today if Friday almost 5 days after I phone to complained about my interned to this needs to be sorted asap please don't tell me to switch off and and and because it is not working
Regards
Willem