CM
Claudia M

1 reviews | Active since May 2022

26 May 2022, 20:04

Pathetic service taking money *******ly

Good day I was promised a month to month contract and months that I didn't not pay my service was suspended.

My contract was R250 per month today Rain took R750 from my account.

I don't owe you guys anything I tied tp call no answer forever ringing logged tickets no feedback sent emails no feedback.

Please refund my money as next option is the Daily Voice.

Regards Claudia

0
Replies (3)
Rain
Rain's reply26 May 2022, 20:08
Official
Hi Claudia 

We're really sorry your rain experience hasn't been as good as you expected. 

We're going to get on this asap. 

Thank you, rain.
CM
Claudia M's update26 May 2022, 20:14
Reviewer Update
I would like feedback urgently please as I'm exposing this ********** deductions on social media as well as writing a story for the Daily Voice
CM
Claudia M's update27 May 2022, 15:08
Reviewer Update
Good day

Please provide me with a valid email to forward bank statement to proof all payments went off and for the months I didn't pay you guys disconnected my service . This is a month to month plan and there is no way you can go in arrears. On the 17th December you guys did a deduction and then I changed my payment date in January you disconnected and payment went off end Jan