rH
raeesah H
1 reviews | Active since Jun 2020
06 Mar 2025, 22:14
Pathetic service slow connectivity 2 different routers
I'm still having endless issues with rain connectivity. The service is absolutely pathetic i had 2 different outdoor routers and I'm facing the same issues again. My wifi is completely off I do not know what else to do now please assist urgently
Helpful (0)
Replies (22)0
Replies (22)
Rain's replyOfficial
07 Mar 2025, 06:34Hey Raeesah H,
We're sorry your rain experience has not been as good as expected. Thank you for bringing this to our attention, we are currently investigating your query and we will be in touch to assist further.
Regards,
rain.
We're sorry your rain experience has not been as good as expected. Thank you for bringing this to our attention, we are currently investigating your query and we will be in touch to assist further.
Regards,
rain.
Rain's reply07 Mar 2025, 06:34
Official
Hey Raeesah H,
We're sorry your rain experience has not been as good as expected. Thank you for bringing this to our attention, we are currently investigating your query and we will be in touch to assist further.
Regards,
rain.
We're sorry your rain experience has not been as good as expected. Thank you for bringing this to our attention, we are currently investigating your query and we will be in touch to assist further.
Regards,
rain.
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raeesah H's updateReviewer Update
07 Mar 2025, 12:29how do i move my device? the device is on my roof? and why are you now trying to debit my account when my account has already been paid for this month?
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raeesah H's update07 Mar 2025, 12:29
Reviewer Update
how do i move my device? the device is on my roof? and why are you now trying to debit my account when my account has already been paid for this month?
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raeesah H's updateReviewer Update
07 Mar 2025, 12:50which indoor router? because I have had endless issues with those as well, and that is why you gave me an outdoor router? Please advise why technicians are no longer coming out to assist. So now I must pay someone else to fix your mess?
How does this make sense?
I need an effective solution, please.
How will you relate this?
How can you ensure that I won't go through this again?
I need a resolution, please?
How does this make sense?
I need an effective solution, please.
How will you relate this?
How can you ensure that I won't go through this again?
I need a resolution, please?
rH
raeesah H's update07 Mar 2025, 12:50
Reviewer Update
which indoor router? because I have had endless issues with those as well, and that is why you gave me an outdoor router? Please advise why technicians are no longer coming out to assist. So now I must pay someone else to fix your mess?
How does this make sense?
I need an effective solution, please.
How will you relate this?
How can you ensure that I won't go through this again?
I need a resolution, please?
How does this make sense?
I need an effective solution, please.
How will you relate this?
How can you ensure that I won't go through this again?
I need a resolution, please?
rH
raeesah H's updateReviewer Update
07 Mar 2025, 12:51 How will you relate this?
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raeesah H's update07 Mar 2025, 12:51
Reviewer Update
How will you relate this?
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raeesah H's updateReviewer Update
07 Mar 2025, 12:51 How will you resolve this?
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raeesah H's update07 Mar 2025, 12:51
Reviewer Update
How will you resolve this?
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raeesah H's updateReviewer Update
15 Mar 2025, 19:48I am open to this if it is a better option for me and will help with my constant connection issues
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raeesah H's update15 Mar 2025, 19:48
Reviewer Update
I am open to this if it is a better option for me and will help with my constant connection issues
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raeesah H's updateReviewer Update
16 Mar 2025, 09:48Thank you
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raeesah H's update16 Mar 2025, 09:48
Reviewer Update
Thank you
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raeesah H's updateReviewer Update
19 Mar 2025, 09:44so even though you advised that you will not be collecting the old router I could not get my router from CCD couriers because I did not bring the old router to work? because YOU SAID THAT YOU WILL NOT BE COLLECTING THE OLD ROUTER? please advise why you guys are so incapable of speaking the truth? OR TELLING YOUR CLIENT WHAT WE SHOULD DO PROPERLY?
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raeesah H's update19 Mar 2025, 09:44
Reviewer Update
so even though you advised that you will not be collecting the old router I could not get my router from CCD couriers because I did not bring the old router to work? because YOU SAID THAT YOU WILL NOT BE COLLECTING THE OLD ROUTER? please advise why you guys are so incapable of speaking the truth? OR TELLING YOUR CLIENT WHAT WE SHOULD DO PROPERLY?
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raeesah H's updateReviewer Update
19 Mar 2025, 09:46WHO IS GOING TO TAKE THE ROUTER OFF THE ROOF? PLEASE SPEAK PROPERLY, STOP LYING, AND TELL ME HOW THIS WILL WORK? I AM EXTREMELY ****ED OFF RIGHT NOW
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raeesah H's update19 Mar 2025, 09:46
Reviewer Update
WHO IS GOING TO TAKE THE ROUTER OFF THE ROOF? PLEASE SPEAK PROPERLY, STOP LYING, AND TELL ME HOW THIS WILL WORK? I AM EXTREMELY ****ED OFF RIGHT NOW
Rain's replyOfficial
19 Mar 2025, 13:44Hi Raeesah,
We're sorry your rain experience hasn't been as good as you expected.
Thank you for bringing this to our attention we are currently looking into your device query and will be in touch with you to assist further.
Thank you.
rain.
We're sorry your rain experience hasn't been as good as you expected.
Thank you for bringing this to our attention we are currently looking into your device query and will be in touch with you to assist further.
Thank you.
rain.
Rain's reply19 Mar 2025, 13:44
Official
Hi Raeesah,
We're sorry your rain experience hasn't been as good as you expected.
Thank you for bringing this to our attention we are currently looking into your device query and will be in touch with you to assist further.
Thank you.
rain.
We're sorry your rain experience hasn't been as good as you expected.
Thank you for bringing this to our attention we are currently looking into your device query and will be in touch with you to assist further.
Thank you.
rain.
rH
raeesah H's updateReviewer Update
19 Mar 2025, 14:35PLEASE CALL ME NOW ON *** I DIDNT RECEIVE ANY CALLS
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raeesah H's update19 Mar 2025, 14:35
Reviewer Update
PLEASE CALL ME NOW ON *** I DIDNT RECEIVE ANY CALLS
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raeesah H's updateReviewer Update
19 Mar 2025, 16:00so why lie and say that yu called me ?
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raeesah H's update19 Mar 2025, 16:00
Reviewer Update
so why lie and say that yu called me ?
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raeesah H's updateReviewer Update
20 Mar 2025, 14:29CCD CALLED ME THISMORNING AND STILL HAD NO IDEA HOW TO GO ABOUT WITH THIS DELIVERY
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raeesah H's update20 Mar 2025, 14:29
Reviewer Update
CCD CALLED ME THISMORNING AND STILL HAD NO IDEA HOW TO GO ABOUT WITH THIS DELIVERY
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raeesah H's updateReviewer Update
26 Mar 2025, 14:26CCD COURIERS DID NOT DELIVER MY PACKAGE BECAUSE THEY SAID THAT IT IS A SWOP.
I STILL DID NOT RECEIVE MY DELIVERY PLEASE GET YOUR STUFF IN ORDER THIS IS RIDICULOUS
I STILL DID NOT RECEIVE MY DELIVERY PLEASE GET YOUR STUFF IN ORDER THIS IS RIDICULOUS
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raeesah H's update26 Mar 2025, 14:26
Reviewer Update
CCD COURIERS DID NOT DELIVER MY PACKAGE BECAUSE THEY SAID THAT IT IS A SWOP.
I STILL DID NOT RECEIVE MY DELIVERY PLEASE GET YOUR STUFF IN ORDER THIS IS RIDICULOUS
I STILL DID NOT RECEIVE MY DELIVERY PLEASE GET YOUR STUFF IN ORDER THIS IS RIDICULOUS
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raeesah H's updateReviewer Update
23 Apr 2025, 13:56still having network issues. PLEASE HELP ME!!!!!!!!!!!!!!
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raeesah H's update23 Apr 2025, 13:56
Reviewer Update
still having network issues. PLEASE HELP ME!!!!!!!!!!!!!!
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raeesah H's updateReviewer Update
27 Apr 2025, 18:19This complaint was before payment was required are you looking for excuses now?
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raeesah H's update27 Apr 2025, 18:19
Reviewer Update
This complaint was before payment was required are you looking for excuses now?
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raeesah H's updateReviewer Update
06 May 2025, 08:31I AM STILL EXPEIRIENCING CONNECTION ISSUES. PLEASE ADVISE ON A WAY FORWARD!
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raeesah H's update06 May 2025, 08:31
Reviewer Update
I AM STILL EXPEIRIENCING CONNECTION ISSUES. PLEASE ADVISE ON A WAY FORWARD!
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raeesah H's updateReviewer Update
07 May 2025, 13:06Hello
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raeesah H's update07 May 2025, 13:06
Reviewer Update
Hello
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raeesah H's updateReviewer Update
26 May 2025, 12:37I sent everything
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raeesah H's update26 May 2025, 12:37
Reviewer Update
I sent everything
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raeesah H's updateReviewer Update
30 Jun 2025, 08:42Good day
I sent all the requested pictures through as requested and im getting no help at all
I sent all the requested pictures through as requested and im getting no help at all
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raeesah H's update30 Jun 2025, 08:42
Reviewer Update
Good day
I sent all the requested pictures through as requested and im getting no help at all
I sent all the requested pictures through as requested and im getting no help at all
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raeesah H's updateReviewer Update
03 Jul 2025, 08:41Hello ? Can I get assistance please this is ridiculous now
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raeesah H's update03 Jul 2025, 08:41
Reviewer Update
Hello ? Can I get assistance please this is ridiculous now
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raeesah H's updateReviewer Update
04 Jul 2025, 16:58Good day still no feedback from you guys regarding my wifi that is not working please assist urgently this has been so long and im getting no assistance
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raeesah H's update04 Jul 2025, 16:58
Reviewer Update
Good day still no feedback from you guys regarding my wifi that is not working please assist urgently this has been so long and im getting no assistance