WV
Wayne V

1 reviews | Active since Jun 2024

20 Jul 2024, 15:01

PATHETIC SERVICE RAIN

Rain is the absolute WORSE 5g provider and company that I have ever dealt with. I had my Rain Router for one month and in that one month I looked SIX calls with support to contact me, and I always received an email saying that they would contact me shortly. I did not receive one call back from support. I've canceled my Rain contract which will come into effect from August 1st . I've already switched to Vox who take the time to call and assist wherever possible. The service from Rain is the worst of any company I've dealt with, and I urge people to avoid using Rain, they really are pathetic. And I know Rain could care less because they have enough clients, but I will make sure to tell as many people as possible, not to use this PATHETIC COMPANY. I mean how is it that in one month I asked Rain support to contact me, and received feedback saying they they would be in touch shortly...yet not one person from support has ever contacted me. Rain is PATHETIC.

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Replies (1)
Rain
Rain's reply20 Jul 2024, 15:17
Official
Hi Wayne,

Thank you for bringing your complaint to our attention,

We're sorry your rain experience hasn't been as good as expected.

Regards,
rain.