Pathetic service from Rain internet service

Item: Rain
Rating: 1
Author: Sharlene M

Pathetic they took my money upfront in June and have had no service and they have taken another payment and for no service nobody gets back to you. They sent Ram to collect but without a refund I'm not giving it back without my refund and they have debited my account again. That is R1398.00 for no service I have even gotten someone to come out to tell me it's faulty. Plug n play they said well that's bulldust....

Helpful (0)

Replies (3)

Rain's replyOfficial

26 Aug 2020, 16:04

Hi Sharlene M
Trust you are well and keeping warm.

Please accept my humble apologies for the service that you have received thus far.

Please be advised that one of our agents will be in contact with you to assist you.

Stay safe.

Regards
Yeoline

Rain's reply26 Aug 2020, 16:04

Official

Sharlene M's updateReviewer Update

26 Aug 2020, 16:18

Thank you

Sharlene M's update26 Aug 2020, 16:18

Reviewer Update

Thank you

Sharlene M's updateReviewer Update

04 Sept 2020, 04:09

Good Day Please send the courier to collect your faulty unit. Please also advise as to when I will get my Please also be advised that I will put Rain on Hello Peter again if I don't get my refund as Rain debited my account again with another amount of R67.64 on 01/09/2020.

Can you please get this sorted as I sent the email on the 02/09/2020 and still no reply......
##-Thank you

Sharlene M's update04 Sept 2020, 04:09

Reviewer Update