AM
Alina M

1 reviews | Active since Aug 2020

11 Sept 2025, 13:14

Pathetic service from RAIN FT

Stay away from Rain

Worst provider ever, being charged for a sim card that goes weeks without connecting and having to deal with their sarcastic agents, the nerve to tell me i have no refunds due because the sim was with me, the audacity to tell me that you won't reconnect my services even when payment is received and i must take up a new service.

Poor management, lack of accountability, no consideration for customers and utterly poor customer service.

Really a joke of a company and should just close down, you have no regard nor business acumen at all.

Refund my money.

0
Replies (3)
Rain
Rain's reply11 Sept 2025, 13:19
Official
Hi Alina,

 Thank you for bringing your complaint to our attention,

 We're sorry your rain experience hasn't been as good as expected.

 We will be in touch to further assist.

 Regards,
 rain.
Rain
Rain's reply11 Sept 2025, 13:27
Official
Hi Alina,

 Thank you for bringing your complaint to our attention,

 We're sorry your rain experience hasn't been as good as expected.

 We will be in touch to further assist.

 Regards,
 rain.
AM
Alina M's update11 Sept 2025, 13:53
Reviewer Update
Why would one pay for a sim that isn't working?
I have logged multiple requests, informing that my sim never connects yet you expect payment for a service never rendered?

**** that bull****, i will be escalating this matter further.