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shaun S
1 reviews | Active since May 2016
25 Jun 2022, 21:27
Pathetic Service , **** advertising , No Service , No connection
Absolute worst Service provider in South Africa and in the World . Worst coverage in a so claimed Rain 5G region slow , never a solid connection , claim speeds they never reach so false advertising phone staffed with Ref Number where i told them the current problem and they say please reset and will work on a ticket. Can i take them the lagal route for paying a service not provided to me and **** advertising. If this os not resolved today i will taking legal action
Helpful (0)
Replies (9)0
Replies (9)
Rain's replyOfficial
26 Jun 2022, 08:03Hi Shaun
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this asap.
Thank you, rain.
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this asap.
Thank you, rain.
Rain's reply26 Jun 2022, 08:03
Official
Hi Shaun
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this asap.
Thank you, rain.
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this asap.
Thank you, rain.
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shaun S's updateReviewer Update
26 Jun 2022, 11:28***
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shaun S's update26 Jun 2022, 11:28
Reviewer Update
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shaun S's updateReviewer Update
26 Jun 2022, 11:28Conact number
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shaun S's update26 Jun 2022, 11:28
Reviewer Update
Conact number
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shaun S's updateReviewer Update
26 Jun 2022, 20:31How can you not pick up our details ?
Its now day 4 in a row where we dont have signal for hours at end. We still have not had a call from rain either if this continues we will be takimg the matter up with the competition board of enquiries
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Its now day 4 in a row where we dont have signal for hours at end. We still have not had a call from rain either if this continues we will be takimg the matter up with the competition board of enquiries
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shaun S's update26 Jun 2022, 20:31
Reviewer Update
How can you not pick up our details ?
Its now day 4 in a row where we dont have signal for hours at end. We still have not had a call from rain either if this continues we will be takimg the matter up with the competition board of enquiries
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Its now day 4 in a row where we dont have signal for hours at end. We still have not had a call from rain either if this continues we will be takimg the matter up with the competition board of enquiries
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shaun S's updateReviewer Update
27 Jun 2022, 11:23No there is not loadshedding everyday for aleast 4 to 5 hours we habe no network please resolve this now or ill be taking legal route i had enough
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shaun S's update27 Jun 2022, 11:23
Reviewer Update
No there is not loadshedding everyday for aleast 4 to 5 hours we habe no network please resolve this now or ill be taking legal route i had enough
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shaun S's updateReviewer Update
27 Jun 2022, 17:24How ? We are at work and we have been waiting for 2 weeks now ? And then end of the month you bill us for a full month and claim your speeds are 5G please tell me how they will resolve this or given me a direct line to the head office of Rain as we have to leave and sit at a coffee shop to make use of the Wifi i want answers now
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shaun S's update27 Jun 2022, 17:24
Reviewer Update
How ? We are at work and we have been waiting for 2 weeks now ? And then end of the month you bill us for a full month and claim your speeds are 5G please tell me how they will resolve this or given me a direct line to the head office of Rain as we have to leave and sit at a coffee shop to make use of the Wifi i want answers now
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shaun S's updateReviewer Update
30 Jun 2022, 18:36A credit note ? Are you joking everyday we have same issue now again no signal im really loosing my patients right now i want you to call me tomorrow resolve this sock of it
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shaun S's update30 Jun 2022, 18:36
Reviewer Update
A credit note ? Are you joking everyday we have same issue now again no signal im really loosing my patients right now i want you to call me tomorrow resolve this sock of it
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shaun S's updateReviewer Update
04 Jul 2022, 14:38Sort the issue out uesterday one of your amazing staff told us to reset the router after i told them what the issue was and tbe. Asked for a manager left me on the line for 10min to just drop the call. I have no had enough
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shaun S's update04 Jul 2022, 14:38
Reviewer Update
Sort the issue out uesterday one of your amazing staff told us to reset the router after i told them what the issue was and tbe. Asked for a manager left me on the line for 10min to just drop the call. I have no had enough
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shaun S's updateReviewer Update
05 Jul 2022, 14:32Sort out the issue with the signal.
Or ill cancel and you will not charge me a fee to cancel and actually you guys owe me money for days at end with no service but i had to pay for it i had enough
Or ill cancel and you will not charge me a fee to cancel and actually you guys owe me money for days at end with no service but i had to pay for it i had enough
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shaun S's update05 Jul 2022, 14:32
Reviewer Update
Sort out the issue with the signal.
Or ill cancel and you will not charge me a fee to cancel and actually you guys owe me money for days at end with no service but i had to pay for it i had enough
Or ill cancel and you will not charge me a fee to cancel and actually you guys owe me money for days at end with no service but i had to pay for it i had enough