Pathetic service!!!

Delivery was due Thursday, 26th Mar 2020, as this not happened changed address by 'chat' and 'email', knowing the lock-down will have impact, to a new delivery address. Friday, 27th April 2020, delivery was to be done at the old address, no change done! Again changed address with courier service. Delivery happened Wednesday, 1st April 2020. Supposed to get a SMS and email advising of activation, still waiting. Cannot reach Customer services, get a voice message you have to contact via 'chat' or 'email'. If you contact by chat, you stay online for an half-hour waiting, then get kicked out! If you contact by email, you get reply they will come back to you in 24 to 48 hrs. I'm still waiting a week and a half now for them to come back on my first request! The poor Virus now get the blame for a poor service and *********** service personnel. Wake up RAIN!