RV
Rowena V

1 reviews | Active since Mar 2021

23 Oct 2025, 23:03

Pathetic Service Delivery. Poor Connectivity

Continuous unresolved intermittent access. Empty promises of resolving the issue. I call at least twice a week with this problem and it is still not resolved. I spend nearly R700 a month for uninterrupted unlimited Wi-Fi but I am not getting what I am paying for. You are quick to hound me for payment and cut my access if my payment is a day late but you cannot fix my connectivity. This has been going on for months. I have been more than patient with your lack of service delivery and will find another service provider who will do better. I will not recommend your product or service. It’s a shame.

0
Replies (1)
Rain
Rain's reply24 Oct 2025, 09:29
Official
Hi Rowena 

We're sorry your rain experience has not been as good as expected. Thank you for bringing this to our attention, we are currently investigating your network query, and we will be in touch to assist further.  

Regards,
rain.