RT
Robyn T
1 reviews | Active since Jun 2022
24 Apr 2025, 17:38
Pathetic service
I'm having the worst experience with Rain 5G, I made a payment on the 19/04/2025 for my monthly subscription for a amount of R625. 00 on snapscan however the payment hasn't reflecting and I am now disconnected. I have called the call center and also have more than 1 escalation with *** - askrain support - #*** but no one has contacted me. I am really disappointed with the pathetic service I am constantly speaking to a AI
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Rain's replyOfficial
24 Apr 2025, 18:22Hi Robyn,
Thank you for bringing your complaint to our attention,
We're sorry your rain experience hasn't been as good as expected.
We will be in touch to further assist.
Regards,
rain.
Thank you for bringing your complaint to our attention,
We're sorry your rain experience hasn't been as good as expected.
We will be in touch to further assist.
Regards,
rain.
Rain's reply24 Apr 2025, 18:22
Official
Hi Robyn,
Thank you for bringing your complaint to our attention,
We're sorry your rain experience hasn't been as good as expected.
We will be in touch to further assist.
Regards,
rain.
Thank you for bringing your complaint to our attention,
We're sorry your rain experience hasn't been as good as expected.
We will be in touch to further assist.
Regards,
rain.