Pathetic service. Days later and still no internet or contacting me back

Still so disappointed in this service I am receiving! Yes someone does contact me back and yes they told me what to do, as mistake was on their side! And here I am still 10th of August, no wifi, paid my R479 and getting more upset by the minute. Public holiday is over now, now nobody contacts me back no matter how many emails I send... Pathetic man.. Adding more stress and financial problems to my life and its all rains fualt! Come on man.... I would love to write a great review written it's sorted but chances are getting slimmer