Pathetic service.
Spoke to Thokozani nolundi Mandela and she was suppose to call me to explain the whole 699 that I need to pay even though I have asked to be downgraded to the 4g Sim card. She was useless and seemed not interested in helping. Asked her to perhaps ask Refilwe to call me of which she didn't buy rather cancel my sim ( which I had requested) but nothing has been cleared around the 4g sim. The service is pathetic!!!!
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Rain's replyOfficial
01 Jun 2021, 07:20Good morning Kindly accept my apology for the inconvenience caused. Please note that I need you to provide me with your email address linked to your rain account via a private reply. Kind Regards rain
Rain's reply01 Jun 2021, 07:20
Official
Good morning Kindly accept my apology for the inconvenience caused. Please note that I need you to provide me with your email address linked to your rain account via a private reply. Kind Regards rain
's updateReviewer Update
01 Jun 2021, 15:46I have requested for your consultants to call me and none of them did. Firstly I asked Thokoza Mandela to call me she didn't and had to ask her to ask Rifiloe mthumunye and she also does not want to! So who does one have to talk to to get a call and secondly what makes you think we have data to engage with y'all the whole day???? You have the wrong people doing this job!
's update01 Jun 2021, 15:46
Reviewer Update
I have requested for your consultants to call me and none of them did. Firstly I asked Thokoza Mandela to call me she didn't and had to ask her to ask Rifiloe mthumunye and she also does not want to! So who does one have to talk to to get a call and secondly what makes you think we have data to engage with y'all the whole day???? You have the wrong people doing this job!