bB
buyssharon B
1 reviews | Active since Jun 2016
24 Jan 2021, 19:57
Pathetic Service!!!!
I have cancelled my service in Dec 2020. My husband’s account was debited in Jan 2021 and I have requested for a refund. I was told that the device needs to collected before the refund can be done. I have sent over 20 emails requesting for the device to be collected!!!!! Still no collection of the device!!!!! Please REFUND my husband’s account immediately!!!!!!!
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Replies (1)
Rain's replyOfficial
25 Jan 2021, 07:43Good morning Sharon
I trust you are well
I would like to aologize for the service you gave experienced so far.
Please be advised that I have escalated your issue and one of our agents will be in contact with you to assist you.
Stay safe.
Regards
Mosa
I trust you are well
I would like to aologize for the service you gave experienced so far.
Please be advised that I have escalated your issue and one of our agents will be in contact with you to assist you.
Stay safe.
Regards
Mosa
Rain's reply25 Jan 2021, 07:43
Official
Good morning Sharon
I trust you are well
I would like to aologize for the service you gave experienced so far.
Please be advised that I have escalated your issue and one of our agents will be in contact with you to assist you.
Stay safe.
Regards
Mosa
I trust you are well
I would like to aologize for the service you gave experienced so far.
Please be advised that I have escalated your issue and one of our agents will be in contact with you to assist you.
Stay safe.
Regards
Mosa