PP
Paul P

1 reviews | Active since May 2022

06 Jun 2024, 10:03

****** PATHETIC SERVICE...

I have experienced a terrible service from Rain, I have paid my monthly subscription and my router only plays 3minutes and goes offline, am working from home and am losing my days of work, yhoo guys their phones are faulty they get dropped every time am trying get through, no reply on emails nothing seems to make sense at that organization and I think they are running a banana republic so yesterday managed get through and I was on hold for approximately two hours until the agent drops the call, i have my fellow colleagues complaining about the same thing and saying they opt to other network services end of June and am doing the same and will influence others to do the same, the ****** service is pathetic and they dont care about customers. Am still awaiting for them to call me even now.. I have never seen such stupidity in entire life an have been so angry for age's, kids want to watch TV they can't because of this ***** called RAIN yhoo am done shame, will also opt to Ikeja or any other network provider and am urging everyone to do the same, am so crossed and disappointed as I cannot log in and do my work and Superiors are very crossed with me..

0
Replies (8)
PP
Paul P's update06 Jun 2024, 10:17
Reviewer Update
I wonder if i will ever be assisted.
Rain
Rain's reply06 Jun 2024, 10:20
Official
Hi Paul P

Thank you for bringing your complaint to our attention,

We're sorry your rain experience hasn't been as good as expected.

We will be in touch to further assist.

Regards,
rain.
PP
Paul P's update06 Jun 2024, 10:40
Reviewer Update
when in the next life ?????????

PP
Paul P's update06 Jun 2024, 10:44
Reviewer Update
maybe reply or assistance can be in the next lifetime coz really this has been going on for so long am so fed up this stupid service really, this ridiculous total madness... damn....
PP
Paul P's update06 Jun 2024, 11:46
Reviewer Update
***
***

PP
Paul P's update06 Jun 2024, 12:09
Reviewer Update
please can I get assistance with this my Job is on the line if this not fixed as am working from home with no access of internet. AM BEGGING YOU GUYS PLEASE.....AM PLEADING WITH YOU FOR ASSISTANCE PLEASE
PP
Paul P's update06 Jun 2024, 13:29
Reviewer Update
Am still awaiting feedback for the below REF's
***8
***8
***2
***4
I need log in and start working guys please, I can't even get through to you over the phone, the number forever engaged. yhoo RAIN neh am so disgusted...
PP
Paul P's update06 Jun 2024, 15:43
Reviewer Update
will wait for the reply...