CG
Celeste G

1 reviews | Active since Jun 2020

14 Jun 2020, 04:43

Pathetic service by Rain Internet Service

I purchased a rain sim card from takealot and followed the necessary steps. However the online RICA refused to work. The service is pathetic, I've logged two compliants and all I got was a query number from them. This is unacceptable as they have already billed me for a service that I am unable to use. I want a full refund immediately.

0
Replies (2)
Rain
Rain's reply29 Jun 2020, 13:43
Official
Hi Celeste

Please accept my humble apologies for the service that you have received thus far.

Please may I have your email address that was used to create your rain account so that we can assist you .

Stay safe .

Regards
Fattima







CG
Celeste G's update23 Jan 2021, 20:26
Reviewer Update
***. I have given my email over 24 hours ago to Mosa and still have not gotten a response or email. Extremely disappointing.