SK
Siyabule K

1 reviews | Active since Nov 2014

17 Sept 2023, 10:52

Pathetic Service by Rain and CCD Couriers

On the 01 September 2024, I received an email that my Rain Sim Card will be delivered by CCD COURIERS today is the 17 September 2023 and I have not received my sim card after I had provided them with my contact number, alternative number and my work address where the sim card should be delivered. This is pathetic service because end of the month Rain will deduct on my bank account for a data that I did not use because CCD Couriers move with a snail pace to deliver my sim card. Rain should now consider of using another courier company

0
Replies (8)
Rain
Rain's reply17 Sept 2023, 11:09
Official
Hi Siyabule 

We're really sorry your rain experience hasn't been as good as you expected. 

We're going to get on this asap. 

Thank you. 

rain.

SK
Siyabule K's update17 Sept 2023, 12:09
Reviewer Update
For a number of times I provided you with Alternative number. Office number *** and cell number-
*** and *** (Ntombizanele Niwa)

Address where to deliver the sim card during office hours:
SPAR Morningfield (Shop No. 3)
74 Parklands Main Rd, Cape Farms,
Cape Town,
7441
for the Attention of Ntombizanele Niwa

Or forward me the numbet of the driver so I can make contact with him directly

SK
Siyabule K's update18 Sept 2023, 13:21
Reviewer Update
Thank you for your prompt response, hoping this time it will be delivered as planned
SK
Siyabule K's update25 Sept 2023, 08:18
Reviewer Update
I received the Sim Card and the activation has been done but there is No Service on my new Sim Card for the past two days. Emergency Only
SK
Siyabule K's update25 Sept 2023, 14:46
Reviewer Update
My account is registered on *** and My rain number is +***
SK
Siyabule K's update09 Oct 2023, 18:15
Reviewer Update
I'm experiencing the same thing again of losing the network since yesterday.
Rain
Rain's reply26 Oct 2023, 15:44
Official
Hi Siyabule 

We're really sorry your rain experience hasn't been as good as you expected. 

We're going to get on this asap. 

Thank you. 

rain.
SK
Siyabule K's update26 Oct 2023, 18:21
Reviewer Update
Don't bother, I've decided to cancel this pathetic Network. All I need from you is to e sure that you process my request for cancelation