1 reviews | Active since Oct 2016

07 Apr 2022, 11:22

PATHETIC SERVICE BY RAIN

Rain will frustrate you and you will question whether you still want to continue with your sale or not. Two weeks ago I purchased a router for my little sister using her profile, but there was a mistake on the profile, I immediately called rain to fix this error and they said they working on it, next thing CCD couriers calls me confirming that the mistake is still not fixed, I cancelled the whole transaction after numerous phone calls and some really pathetic service from their staff. Yesterday I get a call from a lady called Thuli asking for the relevant documents so she can fix the problem, i was glad to continue with the transaction when a she called. to day the courier company confirms that nothing has been changed. i call rain a lady by the name of Khanyego gave me the worst service I've ever received. if you were me would you still continue with this service with no awesome service value for money or attitude in return of service.

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Replies (1)
Rain
Rain's reply07 Apr 2022, 11:27
Official
Hi Koketso

 We're really sorry your rain experience hasn't been as good as you expected. 

We're going to get on this asap. 

Thank you, rain.