AS
Andrew S

1 reviews | Active since Dec 2019

07 Dec 2022, 12:52

Pathetic service and support

I stay in krugersdorp and my signal tower is allocated to Roodepoort tower. When Roodepoort has load shedding I have no signal. When krugersdorp has load shedding I of course have no signal. I have asked them to put my tower as a krugersdorp tower as I cannot afford to be offline for both load shedding schedules. I have sent multiple emails but no response but they are more than happy to take my money.

Pathetic service and support…

0
Replies (2)
Rain
Rain's reply07 Dec 2022, 13:04
Official
Hi Andrew.

We're really sorry your rain experience hasn't been as good as you expected. We're going to get on this asap. Thank you.rain. 
AS
Andrew S's update07 Dec 2022, 13:14
Reviewer Update
Awesome, thank you so much for your rapid response. That’s all I wanted to find out. I will check that out tonight when I get home. Have a fantastic day