Pathetic service AGAIN

Item: Rain
Rating: 1
Author: Megan V

Again billing error issues.... I have proof of payments from November to current..... Messages saying internet will be limited access pay now, even my SIM card, which has not been in my device since 14/04 which is supposed to be topped up on the 15th is giving messages saying data is on 0 top up!!!!!!!!

Helpful (0)

Replies (3)

Rain's replyOfficial

24 Apr 2025, 18:22

Hi Megan,

Thank you for bringing your complaint to our attention,

We're sorry your rain experience hasn't been as good as expected.

We will be in touch to further assist.

Regards,
rain.

Rain's reply24 Apr 2025, 18:22

Official

Hi Megan,

Thank you for bringing your complaint to our attention,

We're sorry your rain experience hasn't been as good as expected.

We will be in touch to further assist.

Regards,
rain.

Megan V's updateReviewer Update

24 Apr 2025, 19:24

We have had restricted viewing and I've received sms' with regards to restricted usage and pay now. Has your system been rectified? This is not the first time this has happened.

Megan V's update24 Apr 2025, 19:24

Reviewer Update

We have had restricted viewing and I've received sms' with regards to restricted usage and pay now. Has your system been rectified? This is not the first time this has happened.

Megan V's updateReviewer Update

24 Apr 2025, 19:26

Thank you for getting back to me. It's just frustrating knowing I've paid but still receive these messages and suffer with restricted usage.

Megan V's update24 Apr 2025, 19:26

Reviewer Update

Thank you for getting back to me. It's just frustrating knowing I've paid but still receive these messages and suffer with restricted usage.