Pathetic service!!!

Here i am yet AGAIN!!!

I have never in my life received such poor and pathetic service!!!

got a 24/7 unlimited sim card for my parents who resides in DBN. been unable to connect to the internet for the past 2months! been sending endless emails for a technician to assist us.

every time we are contacted to "assist" us with our connectivity problem, the technician would be on the phone for about an hour before telling us that ' oh sorry, i cant seem to establish what the problem might be we will escalate your problem to our team for assistance...

GUESS WHAT?????? NO ONE GETS BACK TO YOU!!!

now that i request a full refund for my last 2payments because we had no use of the service, and is clearly not a valuable client to RAIN, i am being EMAILED that they do not do refunds............ WHAT B*LL****!!!

TO ALL MY FELLOW SOUTH AFRICANS OUT THERE, RAIN'S SERVICE IS ABSOLUTELY SH*T!!! Rather look for another service provider that will appreciate your business and value you as a client!