GP
Gugulethu P
1 reviews | Active since Jul 2019
02 Mar 2021, 13:20
Pathetic Service
I tried to cancel my sim end of January, their website was under construction. I asked one of their consultants to assist me on Facebook. Apparently he made the cancellation to be end on the following month. So now I keep on getting these messages that I'm on arrears. Yesterday they said on arrears with R1847.57 , today it's R923,79. Mind you this is the second review here and no one is getting hold of me with what's happening. Pathetic service
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Replies (3)0
Replies (3)
Rain's replyOfficial
02 Mar 2021, 13:46Good afternoon
I hope you are well, kindly accept my humble apologies for the service that you have received thus far.
Please be advised that I have escalated your ticket and one of our agents will be in contact with you to assist you.
Regards
Mosa
I hope you are well, kindly accept my humble apologies for the service that you have received thus far.
Please be advised that I have escalated your ticket and one of our agents will be in contact with you to assist you.
Regards
Mosa
Rain's reply02 Mar 2021, 13:46
Official
Good afternoon
I hope you are well, kindly accept my humble apologies for the service that you have received thus far.
Please be advised that I have escalated your ticket and one of our agents will be in contact with you to assist you.
Regards
Mosa
I hope you are well, kindly accept my humble apologies for the service that you have received thus far.
Please be advised that I have escalated your ticket and one of our agents will be in contact with you to assist you.
Regards
Mosa
Rain's replyOfficial
02 Mar 2021, 13:46Good afternoon Gugulethu.
I hope you are well, kindly accept my humble apologies for the service that you have received thus far.
Please be advised that I have escalated your ticket and one of our agents will be in contact with you to assist you.
Regards
Mosa
I hope you are well, kindly accept my humble apologies for the service that you have received thus far.
Please be advised that I have escalated your ticket and one of our agents will be in contact with you to assist you.
Regards
Mosa
Rain's reply02 Mar 2021, 13:46
Official
Good afternoon Gugulethu.
I hope you are well, kindly accept my humble apologies for the service that you have received thus far.
Please be advised that I have escalated your ticket and one of our agents will be in contact with you to assist you.
Regards
Mosa
I hope you are well, kindly accept my humble apologies for the service that you have received thus far.
Please be advised that I have escalated your ticket and one of our agents will be in contact with you to assist you.
Regards
Mosa
GP
Gugulethu P's updateReviewer Update
02 Mar 2021, 13:59You said that last time I wrote this. No one has contacted me.
GP
Gugulethu P's update02 Mar 2021, 13:59
Reviewer Update
You said that last time I wrote this. No one has contacted me.