NM
Nicola M

1 reviews | Active since Mar 2017

01 Oct 2020, 19:58

Pathetic service

Last Friday I decided to take up the unlimited data sim. I was told sim will be activated after 24-48 hours. It's been almost a week still not activated. I sent several emails to find out what's going on. Reply's my query has been escalated. I need this sim activated or my money back ASAP urgently please!!! I don't believe I received such a poorest service first time buyer. This service is really shocking.

0
Replies (1)
Rain
Rain's reply02 Oct 2020, 15:48
Official
Hi Nicola M

Trust you are well and keeping warm.

Please accept my humble apologies for the service that you have received thus far.

Please be advised that one of our agents will be in contact with you to assist you.

Stay safe.

Regards
Yeoline