TA
Tracy-lee Adams

1 reviews | Active since Jul 2025

01 Jul 2025, 12:16

Pathetic service

Worst experience/service ever.....Router not working connected but no internet....This is a new line(supposed to be) I have been calling since Thursday not 1 agent can help me....Billing department in South Africa is Pathetic to say the least. sent a email we trying to contact you but no call nothing....i spoke to about 10-15 different agents since last week no one can help me. Reference number ***3

0
Replies (1)
Rain
Rain's reply01 Jul 2025, 13:22
Official
Hi Tracy-lee,

We're sorry your rain experience hasn't been as good as you expected.
 
Thank you for bringing this to our attention we are currently looking into your router query and will be in touch with you to assist further.

Thank you.
rain.