MM
Mbali M

1 reviews | Active since Dec 2021

26 Sept 2022, 09:06

Pathetic service

If I could give a rating worse than the 1 star I selected, I would gladly do it. I cancelled my subscription with rain in August because their network was poor and I was using their router to work from home.

I was advised they would debit about R70 something Rand and I was ok with that, today I wake up for over R560 debited from my account. I called them and have been on hold for over 15 minutes the consultant told me she was checking my billing and hasn't come back to me.

0
Replies (1)
Rain
Rain's reply26 Sept 2022, 09:13
Official
 
Hi Mbali
 
 We're really sorry your rain experience hasn't been as good as you expected.
  
 We're going to get on this asap.
  
 Thank you,
 rain