Pathetic Service

Unresolved billing issue with Rain again, since December last year i keep on querying about 1 and the same thing, the 4G I left last year in December when i upgraded to Rain 101 but i am bothered every month to pay a high bill which include the 4G that i don't even utilize. Last month they disconnected my connection demanding me to pay R1300+ and worse part it was not even month end well that issue was resolved and i was expecting to pay R625 on the 25 March but to my surprised when i logon into my account yesterday it showed that the amount due is R828.57, I called yesterday and i was told that the amount include 4G and i was promised a callback and no body bothered to call me and i called again this morning, spoke to Phillip with *** i was told the same thing, my biggest worry is to get disconnect again out of the blue. I really regret migrating from 4G to Rain 101 as i never had any problems in the past.