ZN
Zandile N
1 reviews | Active since Jul 2024
22 Aug 2024, 05:57
Pathetic service
Why do I need to contact you every weekend regarding my network usage . I told you guys if you will keep inconveniencing me like this please cancel the whole ****en thing.
Every week I have to reach out to your offices cause the router is not working what kind of service is that
Helpful (0)
Replies (8)0
Replies (8)
Rain's replyOfficial
22 Aug 2024, 06:49Hi Zandile N,
Thank you for bringing your complaint to our attention. We're sorry your rain experience hasn't been as good as expected. We will be in touch to further assist.
Regards,
rain.
Thank you for bringing your complaint to our attention. We're sorry your rain experience hasn't been as good as expected. We will be in touch to further assist.
Regards,
rain.
Rain's reply22 Aug 2024, 06:49
Official
Hi Zandile N,
Thank you for bringing your complaint to our attention. We're sorry your rain experience hasn't been as good as expected. We will be in touch to further assist.
Regards,
rain.
Thank you for bringing your complaint to our attention. We're sorry your rain experience hasn't been as good as expected. We will be in touch to further assist.
Regards,
rain.
ZN
Zandile N's updateReviewer Update
22 Aug 2024, 20:36You have been telling me the same thing every week and I have been rebooting the wifi and moving it around and there is no difference. I have to go to the office now cause if I work at home I know I will have network issues. It is a huge inconvenience.
PLEASE GET THIS FIXED ASAP OR CANCEL MY CONTRACT WITH YOU !!
PLEASE GET THIS FIXED ASAP OR CANCEL MY CONTRACT WITH YOU !!
ZN
Zandile N's update22 Aug 2024, 20:36
Reviewer Update
You have been telling me the same thing every week and I have been rebooting the wifi and moving it around and there is no difference. I have to go to the office now cause if I work at home I know I will have network issues. It is a huge inconvenience.
PLEASE GET THIS FIXED ASAP OR CANCEL MY CONTRACT WITH YOU !!
PLEASE GET THIS FIXED ASAP OR CANCEL MY CONTRACT WITH YOU !!
ZN
Zandile N's updateReviewer Update
24 Aug 2024, 08:22Good day
Please note that the tower you connected me to it's very far from where I stay .
I need to work I was suppose to start at 8h00 please fix this connection issue if you cannot kindly get someone to call me for cancellable.
I cannot be complaining about the same thing everyday please
DO BETTER
Please note that the tower you connected me to it's very far from where I stay .
I need to work I was suppose to start at 8h00 please fix this connection issue if you cannot kindly get someone to call me for cancellable.
I cannot be complaining about the same thing everyday please
DO BETTER
ZN
Zandile N's update24 Aug 2024, 08:22
Reviewer Update
Good day
Please note that the tower you connected me to it's very far from where I stay .
I need to work I was suppose to start at 8h00 please fix this connection issue if you cannot kindly get someone to call me for cancellable.
I cannot be complaining about the same thing everyday please
DO BETTER
Please note that the tower you connected me to it's very far from where I stay .
I need to work I was suppose to start at 8h00 please fix this connection issue if you cannot kindly get someone to call me for cancellable.
I cannot be complaining about the same thing everyday please
DO BETTER
ZN
Zandile N's updateReviewer Update
24 Aug 2024, 18:56Hello.
It's still not working the connection is bad . Please solve this
It's still not working the connection is bad . Please solve this
ZN
Zandile N's update24 Aug 2024, 18:56
Reviewer Update
Hello.
It's still not working the connection is bad . Please solve this
It's still not working the connection is bad . Please solve this
ZN
Zandile N's updateReviewer Update
25 Aug 2024, 17:41Good day
Can you please resolve my network issues . I'm really struggling
Can you please resolve my network issues . I'm really struggling
ZN
Zandile N's update25 Aug 2024, 17:41
Reviewer Update
Good day
Can you please resolve my network issues . I'm really struggling
Can you please resolve my network issues . I'm really struggling
ZN
Zandile N's updateReviewer Update
26 Aug 2024, 09:40Good day
I hope you are well.
I have been experiencing issues with your network for the past months and there's no resolution .
I'm sick and tires and I cannot be complaining everyday regarding the same thing .
What are you doing regarding this ? Kindly respond to me as soon as possible because I want to cancel I do not think I need your services anymore.
I hope you are well.
I have been experiencing issues with your network for the past months and there's no resolution .
I'm sick and tires and I cannot be complaining everyday regarding the same thing .
What are you doing regarding this ? Kindly respond to me as soon as possible because I want to cancel I do not think I need your services anymore.
ZN
Zandile N's update26 Aug 2024, 09:40
Reviewer Update
Good day
I hope you are well.
I have been experiencing issues with your network for the past months and there's no resolution .
I'm sick and tires and I cannot be complaining everyday regarding the same thing .
What are you doing regarding this ? Kindly respond to me as soon as possible because I want to cancel I do not think I need your services anymore.
I hope you are well.
I have been experiencing issues with your network for the past months and there's no resolution .
I'm sick and tires and I cannot be complaining everyday regarding the same thing .
What are you doing regarding this ? Kindly respond to me as soon as possible because I want to cancel I do not think I need your services anymore.
ZN
Zandile N's updateReviewer Update
27 Aug 2024, 07:54Good day
I trust all is well.
I have tried to be tolerant with you and your services and im sick and tired now .
I can see you cannot resolve this issue and I will be paying for nothing . PLEASE CANCEL MY SERVICES .
Get a consultant to call me and assist me to cancel .
I can't do this **** anymore
I trust all is well.
I have tried to be tolerant with you and your services and im sick and tired now .
I can see you cannot resolve this issue and I will be paying for nothing . PLEASE CANCEL MY SERVICES .
Get a consultant to call me and assist me to cancel .
I can't do this **** anymore
ZN
Zandile N's update27 Aug 2024, 07:54
Reviewer Update
Good day
I trust all is well.
I have tried to be tolerant with you and your services and im sick and tired now .
I can see you cannot resolve this issue and I will be paying for nothing . PLEASE CANCEL MY SERVICES .
Get a consultant to call me and assist me to cancel .
I can't do this **** anymore
I trust all is well.
I have tried to be tolerant with you and your services and im sick and tired now .
I can see you cannot resolve this issue and I will be paying for nothing . PLEASE CANCEL MY SERVICES .
Get a consultant to call me and assist me to cancel .
I can't do this **** anymore
ZN
Zandile N's updateReviewer Update
27 Aug 2024, 08:24You are saying some of them are up and running and again saying my tower is down you're contradicting yourself.
If you don't fix my connection now cause I need to work I was suppose to start at 7h30 you are a very inconvenience. I have never seen people with such a poor service
It's one of your consultants that connected me to a far tower even though I told her numerous time that the tower is far from me now you are tell8ng me this bull****
I have been having stories at work because I cannot work properly and now you are telling me this .
Please make sure I have connection NOW
If you don't fix my connection now cause I need to work I was suppose to start at 7h30 you are a very inconvenience. I have never seen people with such a poor service
It's one of your consultants that connected me to a far tower even though I told her numerous time that the tower is far from me now you are tell8ng me this bull****
I have been having stories at work because I cannot work properly and now you are telling me this .
Please make sure I have connection NOW
ZN
Zandile N's update27 Aug 2024, 08:24
Reviewer Update
You are saying some of them are up and running and again saying my tower is down you're contradicting yourself.
If you don't fix my connection now cause I need to work I was suppose to start at 7h30 you are a very inconvenience. I have never seen people with such a poor service
It's one of your consultants that connected me to a far tower even though I told her numerous time that the tower is far from me now you are tell8ng me this bull****
I have been having stories at work because I cannot work properly and now you are telling me this .
Please make sure I have connection NOW
If you don't fix my connection now cause I need to work I was suppose to start at 7h30 you are a very inconvenience. I have never seen people with such a poor service
It's one of your consultants that connected me to a far tower even though I told her numerous time that the tower is far from me now you are tell8ng me this bull****
I have been having stories at work because I cannot work properly and now you are telling me this .
Please make sure I have connection NOW