AB
Alisha B

1 reviews | Active since Jan 2021

13 Jan 2021, 11:17

Pathetic Service

Hi

rain mobile number : *** SIM ID number (ICCID) : *** (NK4X2Z) Device ID number (IMEI) : ***

I have a problem with my sim (details above) . I am receiving a connection of 0.1 MBs for a few months now and i have logged this call before and i still haven't received any response. Can you please assist me.

***

0
Replies (3)
Rain
Rain's reply13 Jan 2021, 11:43
Official
Good morning Alisha 

I trust you are well

Please be advised that one of our agents will be in contact with you to assist you.

Stay safe.

Regards
Mosa
AB
Alisha B's update13 Jan 2021, 12:14
Reviewer Update
OK it increased to 0.3MBps and upload is 2.1 Mbps
AB
Alisha B's update15 Jan 2021, 09:49
Reviewer Update
still no reply, surely there is a body that polices this. we paying money for them to provide a service, we expect the bargain to be kept, we are keeping our end of the bargain by paying the fee, surley a contract we took by paying, means that it is a two way thing