SH
Samantha H

1 reviews | Active since May 2020

02 Mar 2026, 17:08

Pathetic Service

I made an immediate payment on Sunday 1 February to my account. I have been speakign to robots all day that cannot do the connection. The call centre agents are foreigners that keep telling me they will escalate.

My 1st emial sent at 12.45 pm today , inlcuding my POP, and I am still disconnected. How can one work with no connection yet they quick to take payment

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Replies (1)
Rain
Rain's reply02 Mar 2026, 19:16
Official
Hi Samantha

Thank you for bringing this to our attention. 
 
We’re looking into your billing enquiry and will reach out soon with an update.

Regards,
rain.