NL
Nathaniel L
1 reviews | Active since Apr 2010
26 Sept 2022, 16:30
Pathetic Service
I made an arrangement a while back and everytime my bank account gets debited and we agreed upon month end . I even said I will make a direct payment my account is in a negative . Services are suspended
I would like my account fixed and refunded as I will be opening a ***** case . On a recorded line a arrangement was made . This is pathetic and you may collect your items asap
Helpful (0)
Replies (5)0
Replies (5)
Rain's replyOfficial
26 Sept 2022, 16:41Hi Nathaniel
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this asap.
Thank you,
rain
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this asap.
Thank you,
rain
Rain's reply26 Sept 2022, 16:41
Official
Hi Nathaniel
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this asap.
Thank you,
rain
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this asap.
Thank you,
rain
NL
Nathaniel L's updateReviewer Update
26 Sept 2022, 18:03It was made for month end and who debited my account I would like all unpaid debit orders paid back and rectified . My services were reinstated and made active now someone keeps checking R499 was loaded for payment
NL
Nathaniel L's update26 Sept 2022, 18:03
Reviewer Update
It was made for month end and who debited my account I would like all unpaid debit orders paid back and rectified . My services were reinstated and made active now someone keeps checking R499 was loaded for payment
NL
Nathaniel L's updateReviewer Update
26 Sept 2022, 20:49You called for an arrangement this month and it was agreed upon .who authorised a deduction from my account . My account is in negative and who is liable to pay that .
NL
Nathaniel L's update26 Sept 2022, 20:49
Reviewer Update
You called for an arrangement this month and it was agreed upon .who authorised a deduction from my account . My account is in negative and who is liable to pay that .
NL
Nathaniel L's updateReviewer Update
27 Sept 2022, 09:52Why would you call me to make an arrangement to pay my account and still go beyond that arrangement and go into my account mess my bank account with unpaid charges which I must pay . Costing me double . That is ***** and I gave no authorisation for a debit order I said I will pay it cash . In breach of the arrangement and the debt collectors act of 1994
NL
Nathaniel L's update27 Sept 2022, 09:52
Reviewer Update
Why would you call me to make an arrangement to pay my account and still go beyond that arrangement and go into my account mess my bank account with unpaid charges which I must pay . Costing me double . That is ***** and I gave no authorisation for a debit order I said I will pay it cash . In breach of the arrangement and the debt collectors act of 1994
NL
Nathaniel L's updateReviewer Update
27 Sept 2022, 09:53Like you want your monies paid I want my bank charges paid . I have reported this matter to ICASA and Adra . I will be suing rain and ensuring your license gets revoked
NL
Nathaniel L's update27 Sept 2022, 09:53
Reviewer Update
Like you want your monies paid I want my bank charges paid . I have reported this matter to ICASA and Adra . I will be suing rain and ensuring your license gets revoked