Pathetic service

I’m at wits end with frustration right from the onset I’ve never had any joy with this service provider. The internet connection is non existent and trying to contact them is a night mare on its own. At one point I was able to speak to a consular who assure me my issues with the connection will be resolved within 24 hours but nothing ever happened have been with them for three months and I want out. They always debit my account religiously but no service provided I’m basically aping for nothing I want out. Will never recommend them to anyone