PATHETIC SERVICE

YOUR SERVICE IS PATHETIC. I cancel my subscription with you in FEBRUARY already as I had become unemployed. When I got a job and my first salary in MAY you decide to debit R999 and AGAIN R499 AFTER I HAD CANCELLED. I have been trying to sort this out ever since then, I have all the call center agents names but the only answer I get is ITS BEEN ESCALATED TO BILLING. So I am currently on the line now for 37 minutes and 18 seconds waiting for your Call Centre Supervisor to even confirm what the actual hold up is. Reference numbers will be given should you require them. I will however NEVER use your services again as you are very fast to take money even when its not due BUT take WEEKS to even be able to give some sort of feedback on my REFUND (and i say REFUND and not CREDIT (Like you wanted to give me) as I will never use rain South Africa again!