Pathetic Service

I've been experiencing connectivity issues since saturday 20 January, they started as interimminent and then advanced to no connectivity since the evening of Sunday 21 January 2024.

Today I contacted Rain telephonically to find out why I'm having connectivity issues, I was told that there's a tower that's down in Richards Drive in Midrand and that may be the reason why I'm unable to connect.

Further more I'm being told that even though I'm connected to another tower, that tower is not providing optical performance for me hence the connectivity and that nothing can be done I have to wait for the tower that's down to come back online.

But come the end of the month I will be expected to pay the full amount