JR
Jaennine R
1 reviews | Active since Jan 2025
26 Jan 2025, 16:04
PATHETIC *** SERVICE.
PATHETIC SERVICE! I'll be taking you to the ombudsman for the months of WIFI and AIRTIME you OWE ME! 3-4 hours on a line to wait for a consultant to answer - HOW USELESS CAN THIS SERVICE BE! AND APPARENTLY THERE'S NEVER A MANAGER OR SOMEONE HIGHER UP TO SPEAK TO. EVERY SINGLE MONTH FACING THIS PROBLEM! Payment date on the app says the 1ST!!!!!!!! YET MY WIFI GETS SWITCHED OFF EVERY ****ING 25ST. I WOULD NOT RECOMMEND THIS *** SERVICE TO ANYONE!!
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Replies (3)0
Replies (3)
Rain's replyOfficial
26 Jan 2025, 17:07Hi Jaennine R,
Thank you for bringing your complaint to our attention,
We are reviewing your query and will be in touch soon.
Regards,
rain.
Thank you for bringing your complaint to our attention,
We are reviewing your query and will be in touch soon.
Regards,
rain.
Rain's reply26 Jan 2025, 17:07
Official
Hi Jaennine R,
Thank you for bringing your complaint to our attention,
We are reviewing your query and will be in touch soon.
Regards,
rain.
Thank you for bringing your complaint to our attention,
We are reviewing your query and will be in touch soon.
Regards,
rain.
JR
Jaennine R's updateReviewer Update
26 Jan 2025, 17:10CONTACT ME ASAP! I'M TIRED OF THIS ****TY SERVICE!
JR
Jaennine R's update26 Jan 2025, 17:10
Reviewer Update
CONTACT ME ASAP! I'M TIRED OF THIS ****TY SERVICE!
JR
Jaennine R's updateReviewer Update
26 Jan 2025, 18:31If I don't get contacted before the end of this evening, you will be hearing from my lawyers and the ombudsman.
JR
Jaennine R's update26 Jan 2025, 18:31
Reviewer Update
If I don't get contacted before the end of this evening, you will be hearing from my lawyers and the ombudsman.